Undoubtedly, today’s workforce relies on a range of communication apps and programs to work efficiently. You can find an app for everything, be it for calling, text messaging, video conferencing or faxing. However, disparate workplace apps have sparked an issue, i.e. app overload. It has significantly impacted work productivity.
These apps were designed to ease how you communicate with your team members, improve work productivity and save time. However, these apps nowadays have become a burden for employees as they have too many apps to manage at the same time.
According to RingCentral, over two-thirds of workers waste up to one hour per day at work navigating between apps. Not only does it cause distraction but also affect the concentration and rhythm of your workflow, thereby reducing work productivity. Here is where the best unified communications solution comes into play.
What Is A Unified Communications Solution?
Unified communications (UC) solutions are systems that allow businesses to manage all forms of communication from a single, centralised platform. This can include everything from traditional voice calls and text messages to email, instant messaging, video conferencing, faxing and more.
The goal of UC is to simplify communication and collaboration and make it easier for employees to stay connected and collaborate with one another, regardless of location or time of day. UC is often implemented as a software solution that is delivered as a service via the cloud. This type of solution is often referred to as unified communication as a service (UCaaS) solution.
There are several unified communications solutions in the market, each with its own unique features and price points. Some of the most popular providers include 8x8, RingCentral, DialPad and GoTo Connect.
Why Should You Integrate Your Business Apps With UCaaS?
Saves Time: When you connect the business apps you use daily with UCaas, it not only helps streamline workflows but also saves time. For instance, what will you do if you need to fax paperwork? You would probably create a document or download it and then print it out to fax it manually, taking huge amounts of time.However, when you opt for UCaaS, you do not need to print your document and fax it manually. All you have to do is create the document in the cloud-based application and then send the fax straight from a laptop or phone. This will save you a lot of time that you can use further to do other important business tasks and improve productivity.
Reduces Cost: As your business grows, so does the need for communication apps. The end-users have to download multiple applications to get their job done. In addition, your IT staff have to maintain multiple apps. As a result, this will increase your cost as maintaining multiple applications is high. On the other hand, when you use UCaaS, you only need to manage a singular app. This will not only reduce your cost but also your efforts.
Makes Collaboration Easier: Since users can get the functionality of calling, messaging, video conferencing, and faxing on a unified platform, it makes it easier for employees to collaborate inside and outside your organisation. Also, it eliminates the chances of duplication and enables your remote employees to access all the essential information and business apps they need to do their jobs.
The Bottom Line
With the right unified communications solution in place, your business will be better equipped to manage all forms of communication, both now and in the future. When choosing a unified communications solution for your business, it’s important to consider your specific needs and budget.
However, if you find it difficult to decide which unified communications solution is right for your business needs, you can get help from unified communications consultants, such as TelcoDataCloud. For more information, visit their website here: https://www.telcodatacloud.com/.
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